3D Printing Terms and Conditions

These 3D Printing Terms and Conditions form the agreement between PrintNests3D and customers purchasing products or services through our website or arranging a custom 3D printing project with us.

PrintNests3D is a UK-based provider of ready-made 3D printed products, custom 3D printing, personalised products and related design and manufacturing services.

References to “PrintNests3D,” “we,” “us” or “our” mean PrintNests3D. References to “you” or “your” mean the customer, website visitor or person placing an order with us.

Our 3D Printing Terms and Conditions apply to:

• Ready-made 3D printed products purchased through the PrintNests3D website
• Custom 3D printing projects and quotations
• Personalised or made-to-order 3D printed products
• Customer-supplied STL, OBJ, 3MF and compatible design files
• Other design or manufacturing services agreed between you and PrintNests3D

By placing an order, you confirm that the information supplied to PrintNests3D is accurate and that you are legally capable of entering into the relevant transaction.

PrintNests3D provides both standard products and bespoke 3D printing services. The materials, manufacturing method, dimensions, colour, finish and other specifications may vary depending on the product or custom project.

Customers who require bespoke manufacturing can review our Custom 3D Printing UK service for more information about how custom projects are handled.

Custom 3D Printing Terms and Conditions for Project Information

When requesting a custom product, we may ask you to provide sufficient information to understand, assess and manufacture the requested item.

• STL, OBJ, 3MF or another suitable file
• Accurate measurements and dimensions
• Reference drawings or photographs
• Material and colour preferences
• Required quantity
• Information about the intended use of the finished product

3D printing is a layer-based manufacturing process. Small layer lines, minor texture differences, material variations and slight surface differences can occur during normal production.

These characteristics do not automatically mean that a product is defective where the finished item complies with the agreed specification and applicable consumer requirements.

All orders submitted to PrintNests3D are subject to availability and acceptance. Prices displayed on our website are shown in pounds sterling (GBP), with applicable taxes included where required.

Website orders must be paid using the payment options made available during checkout. Custom orders may be handled using another payment method expressly agreed between the customer and PrintNests3D.

Custom Project Approval

For custom 3D printing orders, we may review your files, dimensions, reference material and project specifications before confirming manufacturing.

• The required specification has been agreed
• The quotation has been accepted
• Required project files have been supplied
• Applicable payment requirements are complete

We may decline an order where manufacturing is not reasonably possible, necessary information is missing, payment cannot be completed, the project could breach applicable law or the requested item presents a significant production or safety concern.

When supplying a digital design, STL file, OBJ file, 3MF file, drawing, photograph, logo or other material, you confirm that you own the relevant rights or have permission to use the material for the requested project.

Customers are responsible for supplying accurate dimensions, specifications and other information that materially affects the finished product.

PrintNests3D may provide general advice regarding printability, materials, dimensions and manufacturing options. Unless specifically agreed otherwise in writing, you remain responsible for determining whether a custom product is suitable for its intended application.

If you need assistance before submitting a custom project, visit our 3D Printing Support UK page.

We aim to manufacture and dispatch products within the timeframe shown on the relevant product page, checkout, quotation or order confirmation.

Delivery estimates can be affected by manufacturing complexity, order quantity, material availability, courier performance, delivery address and circumstances outside our reasonable control.

• Order complexity and print duration
• Quantity of items ordered
• Material or colour availability
• Courier delays or disruption
• Delivery location

Customers are responsible for supplying an accurate delivery address. If you discover a mistake after placing your order, please contact PrintNests3D support as soon as possible.

Returns and refunds are handled in accordance with our PrintNests3D Return & Refund Policy . That policy should be read together with these 3D Printing Terms and Conditions.

Where a standard product qualifies for return, the item should normally remain unused, undamaged and in its original condition. Original packaging should also be retained where reasonably possible.

If a product is damaged, faulty or materially different from what was agreed, please contact us as soon as reasonably possible so the matter can be assessed.

Unless otherwise stated, original content, photography, graphics, branding and designs owned by PrintNests3D remain the intellectual property of PrintNests3D or the applicable rights holder.

Such material must not be copied, republished, distributed or commercially exploited without the appropriate permission.

If you supply a design or digital file for custom manufacturing, ownership of intellectual property that already belongs to you remains with you.

PrintNests3D reserves the right to refuse a project where we reasonably believe manufacturing the requested item could infringe third-party rights.

Customers purchasing products as consumers in the United Kingdom may have statutory rights regarding the description, quality, delivery, repair, replacement and refund of goods.

Nothing in these 3D Printing Terms and Conditions is intended to remove legal rights that cannot lawfully be excluded.

For independent information about consumer rights, you can review the following official UK resources.

PrintNests3D will provide its products and services with reasonable care and skill.

To the maximum extent permitted by law, PrintNests3D will not be responsible for indirect, consequential or unforeseeable losses resulting from the use of our website, products or services.

Where liability can legally be limited, our liability relating to an individual order will generally not exceed the amount paid for that particular order.

Nothing within our 3D Printing Terms and Conditions excludes or restricts liability where doing so would be unlawful.

Customer information supplied while ordering, requesting a quotation or contacting PrintNests3D will be handled in accordance with applicable data protection requirements and our website privacy practices.

Information may be required to process orders, arrange delivery, respond to enquiries, provide support, complete custom projects, process payments and meet relevant legal or accounting obligations.

• Processing and managing orders
• Providing customer support
• Arranging delivery
• Completing custom projects
• Meeting legal or accounting requirements

PrintNests3D may update these 3D Printing Terms and Conditions when necessary to reflect changes to our products, services, website, business practices, payment processes or applicable legal requirements.

The version in effect at the time an order is placed will normally apply to that order unless another arrangement is expressly agreed or the law requires otherwise.

Governing Law for These 3D Printing Terms and Conditions

These terms are governed by the laws of England and Wales.

Any dispute will be handled by courts having jurisdiction under applicable law, including mandatory legal rights available to consumers.